Services

What i can do for you

 

 

 

Services

What I Can Do For You

Your priority will be to run and grow your business. In the same way you’d bring in an expert for your IT and accountancy needs, I can partner with you on employment matters so that you can focus on running your business and taking it to the next level.

I specialise in helping local companies with less than 50 employees to protect and grow their business. I can help you put in place top quality employment practices from the start and I provide only the HR services you really need in order to keep your business safe and your employees engaged and motivated. I keep things simple and don’t try to ‘up-sell’ entirely unnecessary HR solutions that simply don’t suit your business right now.

HR SUPPORT

I’ve got you covered!

With an uncomplicated selection of HR support tailored to your specific requirements…

Start-Up essentials

As a small business owner, you won’t have time for complex conversations and lengthy ‘HR audits’ to keep you risk free from an employment perspective.

I can provide you with an ‘employment essentials’ pack that’s bespoke to your requirements, and that more importantly allows you to get on with running and growing your business.

Manager Training

In many small businesses, it is often the business owner who has to deal with employment issues. In most cases, they do so with little or no experience in dealing with what can be extremely complex and time consuming matters. This is why small businesses can come unstuck, only realising when they’re confronted with an issue, that they need expert help.

Again, focusing in purely on the essentials you need to keep you out of trouble, and to positively engage with your employees.  I’ll train you and your team on everything you need to know in order to have the confidence to manage this important area of running a small business.

general employment advice

As a small business owner, you’re looking for answers to questions that affect your day to day operations in the here and now – questions like:

  • How do I respond to requests for flexible working or childcare provision?
  • How do I safeguard my employees’ data and therefore comply with GDPR regulations?
  • How do I address performance or workplace conflict issues?
  • I’ve had a whistleblowing case – where do I start?
  • How do I terminate someone’s employment safely and respectfully?

I can provide you with ad hoc advice or you can retain me on a monthly basis, to
always be on hand to answer any employment questions you’re grappling with.

Conflict resolution

Tackling performance issues or conflicts in the workplace can be extremely complex and difficult to deal with – not to mention stressful – even for the most experienced of HR practitioners. It’s never a good idea to ‘muddle’ through conflicts and issues, given that the fallout can be costly* and can also damage your well-earned reputation.

I offer full and confidential support to help you confidently deal with any workplace performance issues or conflict, (whether it be a grievance, disciplinary, discrimination, bullying, harassment or a whistleblowing case).

*Up to £87k payout for unfair dismissal claims – and up to £600k for discrimination cases – not to mention eye-watering employment lawyer fees.

I have an enormous amount of experience in managing highly complex and risky performance and conflict cases, and I have a reputation for handling them in a thorough, objective and sensitive way. I’m also an experienced coach and mentor, both invaluable skill sets to have when handling emotional situations in a way that ensures everyone feels listened to.

Hiring

Finding the right employees is incredibly important for all companies, but it can make or break a small business – you want to find the best people and the best fit the first time around, so you don’t end up wasting precious time or money.

There’s more to hiring than meets the eye – it can take a lot of time to find candidates, sift through CVs, screen applications, set up interviews, select candidates, gather references, produce offer paperwork….the list goes on. It’s tempting to outsource to a recruitment agency, but this can be extremely costly and doesn’t always get you the results you want.

Having worked with large recruitment agencies throughout my career, I’m firmly of the belief that many (not all) are over-priced and add very little value. Did you know that even for senior positions, most agencies don’t even meet candidates face to face? In the age of social media, it’s becoming much easier to let someone with the expertise and time to do this for you but that won’t charge the earth. And my network is as good as any recruitment agency’s.

EMPLOYee ENGAGEMENT

As your business grows, you’ll probably be starting to think about how you can ensure that you motivate, develop and keep your valued employees. You might also be thinking about how you can reward and recognise your best people so that they continue to feel valued.

I can work with you to put in place creative processes for ensuring your employees want to stay with and grow your business.

 

My experience

Trusted by Top brands

Money Matters

A lack of HR Support Affects your bottom line

It’s difficult for a small business to justify spending money on non-revenue generating activities. However, there’s plenty of evidence to suggest that businesses with good employment practices enjoy higher profit margins and productivity than those without.

  • Companies with engaged employees outperform those without by 202%
  • 60% of employees have left jobs, or consider leaving because they don’t like their supervisors
  • 58% of employees would leave their job because of negative office politics
  • Disengaged workers have 37% higher absenteeism
  • When employees leave it costs you 33% of their annual salary to hire a replacement

supporting you

fixed price services

Employment Contract £200
Start-up Essentials £795
Additional HR policies £200 each
HR Audit & Report £795

case management support

Disciplinary Process Toolkit  – per employee £725

Briefing/Checklist/letters for:

  • Suspension
  • Investigation
  • Hearing
  • Appeal

Grievance Process Toolkit – per employee £725

Briefing/Checklist/Letters for:

  • Hearing
  • Investigation
  • Appeal

Redundancy Process Toolkit  – up to 20 affected employees £795

  • Process considerations & checklist
  • Templates for business case, announcements, scripts, project plan
  • Letters/Statutory Redundancy Pay calculations template
  • Ongoing advice through process

Checklist only – £200

case management lead

Disciplinary Process – per employee £1800
Disciplinary Appeal – per employee £2100
Dismissal Appeal – per employee £2800

  • Individual suspension conversation and letter
  • Full investigation – employer and employee(s) interviews/witness statements
  • Hearing
  • Risk assessment report
  • Outcome report/decision letter

Grievance Process – per employee £1800
Grievance Appeal – per employee £2100

  • Hearing
  • Full investigation – employer and employee(s) interviews/witness statements
  • Risk assessment report
  • Outcome report/decision letter

Redundancy Process – £800 per day

  • Full project delivery
  • Business case
  • All consultation meetings
  • Responding to counter-proposals
  • Communications incl. announcements and FAQs
  • Appeal
  • Termination

Capability, Absence, Flexible Working and Other Day to Day Case Toolkit – £550

  • Process considerations & checklist
  • Briefing and letter templates
  • Analysis and advice

tailored for you

Retained

If you need support on a regular basis, and a pack tailored
to your needs and budget, choose this option.

Testimonials

I’d heard of Pam through a friend so contacted her when I needed HR advice during an employment dispute. I’m pleased I did. She was extremely knowledgeable and her industry experience was invaluable. Pam’s help enabled the issue to be resolved in a timely and agreeable fashion.

Pam supported me through a complex industrial tribunal case, putting me at ease and manoeuvring me through the various stages of the process. She provided me with an exceptional quality of preparation, advice and support to ensure a positive end outcome.

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pam@ladybayhr.com

07581 152 531

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